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The Process
The Process
How Bikedrop Works
How Bikedrop Works
No app. No account. Just WhatsApp. Here's how to get your delivery moving in minutes.
For Customers
For Customers
Send. Match. Delivered.
Send. Match. Delivered.
01
01
Open WhatsApp
Open WhatsApp
No app to download. No account to create. Just open WhatsApp on your phone and message the Bikedrop number.
Available 7 days a week during operating hours.
02
02
Share Your Details
Share Your Details
Tell us your pickup location, drop-off address, and what needs to be delivered. Our chatbot guides you through it.
Packages, documents, food, parcels — we handle it all.
03
03
Get Matched with a Rider
Get Matched with a Rider
Our system connects you with an available freelance rider near your pickup point. You'll receive a confirmation with rider details.
Matching typically takes under 5 minutes.
04
04
Track & Receive
Track & Receive
Get WhatsApp updates as your rider picks up and heads to the destination. Your recipient gets notified on arrival.
Real-time updates via WhatsApp.
Common Questions
Common Questions
Good to know
Good to know
What areas do you cover?
What areas do you cover?
We operate across Zimbabwe. Coverage is expanding — message us to check if your area is served.
What can I send?
What can I send?
Documents, parcels, food, small packages — anything that fits on a motorbike. No hazardous or illegal materials.
How much does it cost?
How much does it cost?
Pricing is determined through a bidding system where customers propose an offer and riders accept it.
Do I need to create an account?
Do I need to create an account?
Bikedrop operates exclusively via WhatsApp. While customers enjoy a seamless experience with no app downloads, registration, or passwords required, only bikers need to register.
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